Privacy policy

VTCROUEN.COM, 32 rue des Mimosas, 76800 Saint-Étienne-du-Rouvray, France. Contact: contact@normandie-tours.com.

The site does not store any data about you. When you use the contact form, your message opens in WhatsApp or in your email app, and you send it yourself.

We then receive the information you choose to send: name, email, phone, date and number of participants, message.

This information is used only to answer your request, organise your excursion and send you practical information. It is never sold or shared.

Messages are kept as long as needed for the service, then for 3 years after the last contact, unless the law requires longer retention (invoices).

The site is hosted by Netlify. It loads fonts from Google Fonts and photos from Pexels: these services receive your device’s IP address in order to display the page. If you message us on WhatsApp, your message goes through that service (Meta).

The site uses no advertising or analytics cookies. It only remembers your language choice in your browser.

You can request access to, correction or deletion of your data, or object to its use, by writing to contact@normandie-tours.com. You can also lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).